[vox-tech] Ticket Tracking Suggestions

[Bill Broadley]

On 07/01/2015 05:47 PM, Nick Schmalenberger wrote:
> On Wed, Jul 01, 2015 at 01:18:45PM -0700, Alex Mandel wrote:
>> I'm looking to implement an email based ticket tracking system. The
>> classic email Help at whatever.org, auto-reply with ticket number, etc...
>>
>> Looking for some open source solutions, or hosted solutions.
>>
>> Thanks,
>> Alex
> 
> Request Tracker is the most classic/popular I think, and its even
> a debain package (request-tracker4).

I'm quite fond of request tracker, especially that I can handle the
normal/common actions in email and not be forced into tinkering with a
web interface all the time.