[vox-tech] USB disk drive problem

[Cam Ellison]

On Wednesday 5 March 2008 13:26:31 Carl Boettiger wrote:
> On Wed, Mar 5, 2008 at 12:22 PM, Norm Matloff <matloff at cs.ucdavis.edu> 
wrote:
> > I wonder if there might be a kernel issue here?  Any opinions?
>
> I guess trying a live-cd running the same kernel as the mint distro
> would be the next step.
>
> Is the external drive vfat formatted?  If you're in Gnome, I'd also
> check configuration editor -> system -> storage -> default_options ->
> vfat and see what it says under mount_options.  After a recent kernel
> update I had to remove the option "usefree" to get my external usb
> drive to mount.

More likely it's NTFS formatted, though I'd still expect that to be 
included as a loadable module.  Same consideration should apply, and if 
it's KDE, he should be looking for Utilities -> Device Manager.  It may 
be worth having him modprobe ntfs and/or vfat to start.

Cheers

Cam

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Cam Ellison
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