On Sun, Rod Roark wrote: > Indeed, service failure might not be mechanical at all, but > human error in managing the account (either on the part of ^^^^^ ^^^^^^^^ [1] [2] [1] Surely this is a typo? ITYM sub- or in-human. [2] ITYM 'mangling' Alwayys speel-check befor sending. Furrfu. -- The breakfast of champions is opposition.