<p dir="ltr"><br>
On May 6, 2015 10:05 AM, "Rod Roark" <<a href="mailto:rod@sunsetsystems.com">rod@sunsetsystems.com</a>> wrote:<br>
><br>
> Here's a puzzle for you experienced network administrators.<br>
><br>
> My mom-in-law is in a nursing home and I wanted to set up a MagicJack<br>
> for her to save some bucks on her phone bills. The facility has Wi-Fi<br>
> with unsecured guest access where you just have to accept the terms of<br>
> use via a captive web portal.<br>
><br>
> Long story short, I set up an old netbook computer for her with Linux<br>
> Mint Debian Edition, and disabled Network Manager and configured wlan0<br>
> in /etc/network/interfaces. I also wrote a PHP script that runs every 5<br>
> minutes via cron to automate the portal login when required. It also<br>
> detects when Internet connectivity is lost and executes an ifdown and<br>
> ifup of<br>
> wlan0 in that case.<br>
><br>
> The problem: Frequent wi-fi outages, evidenced by DNS lookup failure.<br>
> Clues are:<br>
><br>
> 1. They only happen during the day when lots of staff or visitors are<br>
> around. The exception is shortly before midnight every night, which I<br>
> figure is by design.<br>
><br>
> 2. They occur at random times, about 6 times per day. Thus clearly not<br>
> an intentional timeout.<br>
><br>
> 3. They are cured by the ifdown/ifup cycle. If that doesn't happen then<br>
> the connection stays lost. Doing it fixes the problem every time. Thus<br>
> it has nothing to do with maxing out bandwidth.<br>
><br>
> 4. The netbook is always assigned the same IP address by DHCP. Thus it<br>
> can't be IP address conflict (DHCP server misconfiguration).<br>
><br>
> 5. It appears there are multiple access points in the facility with the<br>
> same SSID.<br>
><br>
> The only possible causes I can come up with are:<br>
><br>
> (a) Someone is rebooting access points when they think that might fix<br>
> something. This seems somewhat unlikely because it's also happening on<br>
> weekends when administrative staff are not around.<br>
><br>
> (b) Access point malfunction under heavy use.<br>
><br>
> Any other ideas?<br>
><br>
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<p dir="ltr">I wouldn't rule out IP address issues. It's possible that the AP / DHCP server / etc. is being slammed with too many DHCP leases, resulting in address exhaustion for that particular subnet. This is especially prevalent when a small business tries to use a residential or SOHO product to run their wifi without moving from the default 192.168.1.100-255 range (which is the most common on SOHO and residential routers), but I've seen it happen even at hospitals with high-end Cisco-everything networks.</p>
<p dir="ltr">-- Ryan S. Northrup</p>