[vox-tech] Linux Computer Infected

[Bob Scofield]

Here's an update.  The idea of installing Chrome as a temporary fix does 
not work.  Chrome will not even come up when I click on the icon.

Bob

On 06/02/2018 04:55 PM, Bob Scofield wrote:
> I've got an infected Linux desktop and I don't have the technical 
> expertise to fix it.  I live in Woodland and I'm willing to hire 
> someone to come over here to fix it.  So I'll explain the problem and 
> then explain what I think I can do on my own, but if that won't work I 
> would like some professional help.
>
> I was on the CNN news website and saw an article with a title 
> something like "Mama Bear Hugs Man Who Saved Cubs."  I wanted to read 
> the article, but checked out another story first.  Then I could no 
> longer find the bear story on the CNN website.  So I Googled and found 
> it.
>
> When I clicked on the link to the story or video or whatever it is, 
> Firefox crashed.  It crashed permanently.  If I try to start Firefox 
> all I get is the "Mozilla Crash Report."  I've removed Firefox 3 
> times.  I've purged Firefox twice.  I've reinstalled and the problem 
> persists.
>
> In the meantime I tried to read the story with Chromium.  Chromium now 
> constantly crashes.  It will not stay up for more than about 30 seconds.
>
> What's more, Cinnamon (I'm using Linux Mint) is now crashing every 
> once and awhile and I've never seen Cinnamon crash before.
>
> One idea I have is to reinstall Linux Mint.  But /home is on a 
> separate partition.  And I've got a feeling that if I reinstall, then 
> something in /home/.mozilla will prevent Firefox from working. So if I 
> do a reinstall, do I first wipe out /.mozilla?
>
> I've got ESET Linux antivirus on this computer and it didn't find 
> anything during an in-depth scan.
>
> This is a dual boot system.  I use Windows 7 for work.  Given that 
> Windows 7 is expiring next January I was planning on taking some time 
> in November to re-partition this computer to wipe out the Windows 
> partition and use Windows 7 in Virtualbox (keeping Windows more 
> isolated from the Internet).  So I guess I could download Chrome and 
> use it until I do this big computer switch in November. But even then 
> I have to worry about whether .mozilla should be deleted.
>
> If one of these fixes don't seem like they'd work, please contact me 
> and I'll hire you to drive over and do the fix.
>
> Thanks.
>
> Bob
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