[vox-tech] my site was hacked

[Hai Yi]

Tony: I use dreamweaver to edit my files locally and use its internal
ftp to upload them. lunpages's OS is Linux (they might provide Windows
too but mine is Linux)

On Tue, Jan 26, 2010 at 7:51 AM, Tony Cratz <cratz at hematite.com> wrote:
> Hai Yi wrote:
>> The website hasn't been restored yet, even I wrote an urgent email to
>> the support of my ISP, lunarpages.com, no response after 24 hours
>> except for an automatic email. This host used to be a good one,
>> responding to the requests in time and to the point; however it's
>> becoming a disappointment in recent years, I think it's time for me to
>> move my business else where.
>>
>
>
>        I have a couple of questions which might help use to find
>        out how your site was hacked.
>
>        How do you make changes to your site? Do you send the
>        file to the ISP and they put the file into position or
>        do you somehow transfer the file and put it into place?
>
>        If you transfer the file yourself, what method do you use
>        to transfer the file?
>
>        Do you have shell access to your site?
>
>        What OS does the ISP use for your site?
>
>                                                        Tony
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