Fwd: Re: [vox-tech] windows support, unfortunately

[Bill Kendrick]

Andy posted from an unsubscribed address.  Fwd'ing for him...


Date: Mon, 6 Feb 2006 12:24:11 -0800
From: Andy Wergedal <andy.wergedal at gmail.com>
Subject: Re: [vox-tech] windows support, unfortunately
To: lugod's technical discussion forum <vox-tech at lists.lugod.org>
Reply-To: andy at wergedal.com

Ok,

1. First uninstall acrobat 7.0
2. Reboot
3. Google for Acrobat 6.0 and install it.
4. Never install the upgrades. The most you will miss is some newer fonts,
but you will not miss the extra 100Mb of the program. Also Acrobat 7 is a
RAM pig.

For yahoo,

1. Uninstall yahoo IM and the tool bar.
2. Check internet explorer for all other tool bar installs and uninstall
them.
3. Reboot
4. Install yahoo IM.

If this does not work...

Are you the administrator of the winxp box?
Does your account have admin rights?

If not then you will be at the mercy of the HelpDesk TCO Admins.

Call me if you have other issues. 916 799 4398.

-- Andy

PS sorry to show my windows knowledge on the linux list.

On 2/6/06, Peter Jay Salzman <p at dirac.org> wrote:
>
> Hi all,
>
> At work I have to use WinXP, but all of my development is with open source
> tools like cygwin, miktex, etc., so I'm almost happy.
>
> This morning a bad thing happened.  Adobe Acrobat wanted to install an
> update 7.0.5 on my work computer, and stupidly, I allowed it.  It wanted
> to
> reboot to finish the upgrade, and again, I allowed it.
>
> Unfortunately, after the reboot, my system has become flakey.  Here are
> some
> manifestations:
>
> 1. Some of the shortcuts in the start menu lost their bitmap and have
> become
>    the default Windows bitmap of an unregistered file.  Clicking on the
>    shortcut doesn't "do" anything.  When I view the properties of the
>    shortcut, the target type is "This is not a valid shortcut".  They have
>    an empty "target".
>
>    Only some of the shortcuts do this.  Additionally, I can't delete them.
>
> 2. Wierd errors.  For example, when I try to install yahoo IM, it errors
> out
>    with "Could not load the DLL library C:\WINDOWS\USER32.DLL.  The
>    specified module could not be found."  I've verified that this library
>    exists in C:\windows\system32 but not c:\windows
>
> 3. Other strangeness that feels like permissions problems.
>
>
> The reason why I'm posting to vox-tech is that one of the help desk guys
> noted that i have a lot of "illegal software".  this is the term he
> actually
> used; i'm not making that up.  he was referring to firefox, putty, miktex,
> gvim, cygwin, etc.  he said i have to uninstall the "illegal and
> unsupported
> software" to "fix the machine".
>
> I've got a better idea.  I'm going to try to fix whatever is wrong without
> uninstalling my "illegal" software.  Hence, the post to vox-tech.
>
> First, everything points to the Acrobat upgrade, since that is the only
> thing that occured in between the time the system was good and not good.
> But this hardly matters.
>
> Any ideas?  Many of the things seem to point towards permissions problems.
> The filesystem is NTFS.  Is there a notion of permissions and file
> ownership
> on NTFS?  If so, if I didn't have access to read a *.lnk file, would
> explorer tell me the "link is not valid" like I see in point #1 above?
>
> Many of the problems feel like permissions problems to me.  Could some
> kind
> of permission problem conceivably cause problem #2 above?
>
> I don't have the admin password for this computer, but I noticed a utility
> on the web that obtains the admin password on XP machines.  Actually
> *changing* the admin password is out of the question, for obvious reasons.
>
> Any help appreciated.  I got a good dressing down for installing Firefox,
> and I really do NOT want to call the help desk again.
>
> Thanks,
> Pete
> _______________________________________________
> vox-tech mailing list
> vox-tech at lists.lugod.org
> http://lists.lugod.org/mailman/listinfo/vox-tech
>

----- End forwarded message -----

-- 
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